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FAQs

What is SAP Crystal Reports?

A: SAP Crystal Reports is a business intelligence application used to design and generate reports from a wide range of data sources. Several other applications, such as Microsoft Visual Studio, bundle an OEM version of Crystal Reports as a general purpose reporting tool. SAP Crystal Reports became the de facto standard report writer when Microsoft originally bundled it with Visual Basic in the mid 90s. The current release, Crystal Reports 2011, builds upon 15 years and 13 versions. It's the reporting tool of choice for millions of IT professionals, application developers and report consumers.

What's the recommended specification for the computer that I install SAP Crystal Reports on?

A: System requirements for SAP Crystal Reports 2011 include:

  • Windows XP SP2, Vista
  • Intel® Pentium® III or equivalent processor
  • 512 MB memory recommended
  • 300 MB available hard drive space, 600 MB recommended with Visual Studio .NET integration
  • CD-ROM (for CD install only)

What data sources are supported?

A: Accessible data sources include:

  • Databases such as Sybase, IBM DB2, Ingres, Microsoft Access, Microsoft SQL Server, MySQL and Oracle
  • Btrieve
  • Microsoft Excel
  • Text files
  • HTML XML files
  • Groupware applications such as Lotus Notes, Microsoft Exchange and Novell GroupWise
  • SAP: BW, Info Sets, Tables and BusinessObjects Universes
  • Any other data source accessible through a Web Service, ODBC, JDBC or OLAP

How do I share reports with multiple users so that they can be refreshed on demand?

A: To securely manage and share reports with multiple users, you can publish reports directly to SAP Crystal Report Server. SAP Crystal Reports Server is an additional software product that can allow you to securely open, view, interact with and share reports and dashboards over the Web. An intuitive web browser interface enables users to run and schedule reports in a read-only format and distribute them automatically via email. For more information, see the Crystal Reports Server pages

What editions are available for Crystal Reports 2011?

A: Crystal Reports 2011 is available in a single edition, called Crystal Reports 2011. This new single edition has features equivalent to the Developer edition in older versions.

How can I obtain training or technical support?

A: DSCallards is a leading provider of SAP Crystal Reports training courses and ongoing technical support. For more information, visit our Crystal Services pages or call our Sales Team on 0800 652 4050.

I need an older version of Crystal Reports?

A: As of May 2011 the manufacturer of SAP Crystal Reports ceased all production of any version older than Crystal Reports XI and all available stock has now been sold. If you require an earlier version please contact our sales and support teams to clarify, we often find that Crystal Reports 2008 or 2011 can be used rather than the older versions.

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