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Support

Support

DSCallards works hard to ensure that they offer a number of off-the-shelf and bespoke Support Services to meet the needs of all organisations.
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SAP Crystal Training

Get trained by the experts. SAP® Crystal Reports, Universes and Visualisation training. To suit all levels, all locations and all budgets.
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Consulting

DSCallards has been providing consultancy services in SAP Crystal Solutions for many years including set-up, migration and configuration.

Our Services

In addition to providing customers with a software solution to meet your needs, DSCallards offer a practical approach and can also assist with the set-up, configuration, data analysis and training needs. Downlaod our brochure here

Our combination of SAP Crystal solutions and SAP BusinessObjects technology, services and education addresses the complete scope of any endeavour. This recipe allows us to take ownership of projects ranging from product installations to key business transformations. Our mix of technology, process and people elevates products to solutions, drives innovation and creates the highest value for organisations.

Typical Services from DSCallards include:

Reports, Dashboards and Universe Development

Our Business Intelligence Services provide an extended resource for your reporting and IT teams at a time when you need it most. Reporting projects of any size are managed along the PRINCE2 methodology, delivered by some of the industry's most experienced consultants, on time and on budget.

Solution Implementation

Solution implementation services provide valuable input on how to best use applications to meet your business needs. Key activities include blueprinting business process requirements, tailoring applications to business requirements, resolving conceptual and technical issues, cycle testing and load and stress testing.

Other deliverables include knowledge transfer and documentation of software settings, plus evaluation of the solution to meet your business needs.

Solution Optimisation and Upgrade

Solution optimisation and upgrade services deliver comprehensive services for implementing the upgrade, addressing technology, training and change and risk management. They also ensure that your IT infrastructure keeps pace with new challenges and new technologies.

Whatever your reporting or visualisation needs, DSCallards will help you to get the most out of your software investment, empowering you to work smarter to meet your reporting and dashboard development needs.

Our approach is friendly and flexible and we offer tailored solutions to meet the needs of any organisation, regardless of size.

Migration Specialists

We perform migration services for applications, systems, databases, servers, operating systems, architectures and user interfaces (UI), as well as virtual data migrations including migrations to mainframes, virtual machines, and digital platforms.

Our experts provide end-to-end software migration services including migration strategy planning, report migration, data extraction, cleansing, verification, testing, and implementation.